Shipping/Delivery policy
Shipment Processing Time
All orders are processed within 0-1 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
|
Delivery address |
Estimated delivery time |
Shipment cost |
|
U.S. |
2-7 business days |
Standard shipping - FREE |
Deliverable country: U.S.
Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 72 hours.
In the unlikely event that you do not receive your order after the stated delivery time frame, please contact us as soon as you are aware and no longer than 15 days from the delivery date stated on your tracking.
Customs, Duties and Taxes
Briidea is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Briidea will responsible for any products damaged or lost during shipping. If you received your order damaged, please contact us as soon as possible.(Please note: keep the package you receive, attach some pictures of the damaged package).
If you have any questions or concerns, please do not hesitate to contact us.
We would love to hear from you, contact us on:
Email: support@briidea.com
Phone Number: （+86）186 0502 9155
Bussiness Time: Mon-Fri 8:00 AM - 6:00PM ET
Adress: 4th Floor, No. 128 Hong Tangtou 1st Road, Tong'an, Xiamen, Fujian, China.